Manufacturer
Hewlett Packard Enterprise
Manufacturer Part Number
H45BGE
Manufacturer Website Address
Service Name
Tech Care Basic - Extended Service
Marketing Information
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
